Help Center
FAQ
Order Queries
Order Queries
Login to view your orders
Payment/Returns
Payment/Returns
-
I have issue regarding Shipping charges
You still have issue please contact us for further assistance.
-
I have issue regarding Custom/Standard Stitching Charges
Please refer www.mirraw.com/pages/stitching_information if you still have issue please contact us for further assistance.
-
What should I do in case of Debit Card / Credit Card Failure?
In the case while making the payment, amount is debited and you get a cancellation email ,the amount is reversed back to your account within 72 hours . In case the amount is not reversed please contact us with the payment details so that we can check from our end
-
Know More About Our Return Policy
1. We have a self return policy. In order to return the product you will have to pack the item and ship it to our address which will be informed to you in E-mail once you select the products to return on our Return panel. 2. Items are eligible for return if they are being returned within 7 days of delivery and fulfil any of the following conditions : - Item was delivered to you in a damaged / defective condition. - Item was not as per the image displayed on the website. 3. All items must be returned in their original condition, with price tags intact, original accessories and in the original packaging as delivered to you. 4. The cost of return shipping will not be covered by Mirraw.com. Any customs duty charged will not be covered by Mirraw.com and will be deducted from the refund amount. 5. You may request for Replacement (exchange) of product, or refund of money or coupon worth product amount, that you could use on future purchase from Mirraw. 6. Any Custom / Standard Stitched Item or Lingerie Set items cannot be exchanged or returned.
Others
Others
-
Product Inquiry
Please while asking us about particular product , Please mention the Product Id which you can find on the product discription page Please contact our contact our sells team for further assistance.
-
Sell on Mirraw.com
You can sell your product on our website, for more information, For ,more information please contact our vendor support team at sell@mirraw.com
-
Bulk Order and Wholesale Order Inquiry
We address small Boutiques, Retail Stores, Resellers and folks wanting to start new business across India, USA, UK, UAE, Canada, UK, Australia, Singapore, Malaysia, Kuwait and rest of the world. Please send your requirements (product lists) you are interested in along with quantities required by contacting us and we'll get back to you with quotes and delivery timelines.
-
Wallet/Coupon
-
Why am I not able to pay from my wallet?
-
Why my wallet is showing wrong balance?
-
Why am I not able to use my coupon?
We are sorry for the inconvience, please contact us on customer support
We are sorry for the inconvience, please contact us on customer support
We are sorry for the inconvience, please contact us on customer support
Manage your account
Manage your account
-
I am unable to login into my account
We are for sorry for your inconvience Please try resetting the password, If problem stays then contact the customer care
-
Unsubscribe from the Promotional Emails
Please contact our customer support for further assistance.
-
Delete my account
Please contact our customer support for further assistance.